Case Study Managed Services

Success Story: NMC Managed Services’ VIP Support Solution for High-Net-Worth Individuals

Today’s modern business people (aka high-net-worth individuals) live fast-paced, global lifestyles—and they need IT support that keeps up. NMC was tasked to provide a white-glove IT solution that ensured seamless, secure, and immediate support worldwide. Whether managing critical security threats or providing hands-on assistance, NMC has tailored its approach to ensured uninterrupted digital experiences.   The Challenge  […]

Case Study Managed Services

NMC Innovation for IT Support: Elevating Efficiency

A leading global video game developer, publisher, and e–sports tournament organizer faced a major IT challenge: managing multiple acquisitions while operating with disparate tools and processes. With 3,000+ employees and a hybrid global workforce, the company struggled with fragmented IT support, running multiple helpdesks and handling over 4,500 monthly incidents. NMC Managed Services stepped in […]

Case Study Managed Services

Igniting Change: Driving Business Value in Private Equity Acquisitions with Managed IT Services

When a Private Equity company acquired several fire alarm and safety businesses, it faced significant challenges: each business operated independently, utilized legacy hardware and software, and lacked standardization. This was wide-ranging and significant, resulting in inefficient resource utilization, an increase in overall costs and numerous security issues.  Summary of NMC Value provided:  NMC Managed IT […]