A global leader in textile manufacturing was grappling with inefficiencies caused by manual processing of multilingual purchase orders. As their international volume grew, delays, translation errors, and manual validation processes significantly impacted operations, leading to rising costs and slower sales fulfillment.
The Challenge
- Manual PO handling across multiple languages created processing delays
- High dependency on human resources for data validation and ERP entry
- Increased error rates affected fulfillment accuracy and customer experience
- Lack of automation limited scalability and drove up operational expenses
The NMC Approach
NMC implemented an AI-powered sales order processing automation solution tailored to multilingual environments. The platform handled everything from extraction and validation to ERP integration and smart approvals—dramatically improving speed and precision.
Key solution elements included:
- Multilingual PO data extraction and interpretation
- PO and GRN extraction directly from ERP
- Automated validation of extracted data
- Seamless SAP integration
- Smart approval workflows and exception handling
- Anomaly detection for error prevention
The Results
The impact was immediate and measurable:
- 70% cost savings
- 70% increase in productivity
- 99% touchless processing accuracy
- 5X return on investment
Through multilingual automation and deep ERP integration, this manufacturer turned a high-friction, manual sales order process into a scalable, high-performance engine. The transformation unlocked new levels of speed, accuracy, and operational resilience.
