An international investment holding company faced significant operational slowdowns due to manual invoice entry and internal billing document (IBD) creation. Their SAP environment was burdened by repetitive tasks, data inconsistencies, and an over reliance on human input—impacting both accuracy and efficiency.
The Challenge
- Manual processing led to error-prone data entry into SAP
- IBD creation was slow, often taking days to complete
- High resource dependency reduced scalability and flexibility
- Workflow inefficiencies made tracking and approvals cumbersome
- Lack of integration with systems like SharePoint created silos and duplicated effort
The NMC Approach
NMC deployed an intelligent automation solution that streamlined data extraction, improved SAP integration, and optimized end-to-end invoice and IBD workflows. The goal was to reduce human intervention and accelerate cycle times.
Key solution elements included:
- Seamless SharePoint and SAP integration
- Workflow optimization for approvals and escalations
- Automated data extraction and IBD creation
- Effective task management with smart routing
- Real-time anomaly detection to preempt errors
The Results
The results were immediate and transformative:
- 60% boost in operational efficiency
- 70% time savings across AP and finance teams
- 90% reduction in manual effort
- IBD creation accelerated by 3X
By automating invoice and IBD processing, the investment holding firm had significant gains in speed, accuracy, and resource efficiency. What once took days was reduced to minutes—freeing up staff, cutting costs, and creating a scalable foundation for future growth.