A well-known global manufacturer in the supply chain industry was struggling with high costs, slow turnaround times, and error-prone manual processing of vendor invoices. With a high volume of both PO and non-PO invoices flowing into their systems, their accounts payable (AP) team was bogged down by inefficiencies that directly impacted overall operational performance.
The Challenge
- Manual invoice processing led to frequent delays and data errors
- High operational costs associated with labor-intensive AP tasks
- Difficulty handling both PO and non-PO invoices consistently
- Limited visibility and control over invoice status and exceptions
- Risk of audit issues due to inconsistent or duplicate entries
The NMC Approach
- Deployed an intelligent automation solution tailored for invoice workflows
- Extracted invoice data using OCR and NLP to eliminate manual entry
- Integrated directly with ERP systems to pull PO and GRN details
- Enabled automated 2-way/3-way matching for fast verification
- Streamlined task management for exceptions and approvals
- Posted validated invoices automatically into ERP
- Introduced anomaly detection for proactive issue resolution
The Results
Within months of deployment, the organization achieved:
- 40% reduction in AP costs
- 90% touchless processing accuracy
- 2x faster processing times
- 4x reduction in manual effort
By replacing manual processes with intelligent AP automation, the organization transformed a once error-prone and costly function into a streamlined, high-accuracy operation. The solution not only delivered measurable cost savings and efficiency gains but also empowered the finance team to focus on strategic work rather than repetitive tasks.
